Support for distance students registered with Disability Services


Disability Services provide a range of services and support for distance students who have health and disability issues that are impacting their study.

Disability Services strives to provide a flexible and responsive service that is focused on a student’s individual needs. This involves identifying how a health or disability issue is making study more difficult, and how we can help students so they can focus on their study. 

Accessing Disability Services

Students can do this when they enrol. Alternatively, they can apply any time whilst studying by completing the  Registration for Disability Services form (78 KB)  and returning it with supporting information.

We will initiate phone or email contact with any distance student who registers. 

We have staff based on the Auckland, Manawatū and Wellington campuses and welcome the opportunity to meet with distance students who are able to come on campus.

Support available during contact workshops

Support can be provided to assist students with disability who are on campus for contact workshops. This support can take a number of forms depending on a student’s particular needs. Examples of the support available include organising interpreters for a Deaf student or providing notetakers for a student with a specific learning disability.

Equipment available for short-term loan

We maintain a pool of equipment that is available for loan to students to help with disability related barriers. Equipment includes dictaphones, portable FM systems, pocketviewers and assistive software programmes for students with disability issues that are impacting on computer access.   

Accessible course material

An alternative format service is available to students managing print disabilities who are unable to access the standard print versions of their study material. Please contact us as early as you can if you think you might need alternative formats.

Additional assistance in exams

Support is available for students with disability who require alternative exam arrangements so they are not disadvantaged in their exams. Support can include things like a reader/writer, extra time or special equipment. 

To obtain exam assistance you need to complete the  Additional assistance in examinations form (138 KB) . You need to return it to Assessment Services no later than 9 weeks before the start of the relevant examination round.

Further information

The information above is only intended as a brief introduction to some of the supports available to distance students.

Please contact us directly to discuss supports that might be useful and to your specific circumstances, or you could complete a registration form and we will contact you.

We can be contacted through the Massey Contact Centre or via email at

Massey Contact Centre Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey